Your resume is irrelevant if it doesn’t get you an interview call. To put differently, you will not get an interview call if your resume does not impact or shake the recruiter. When someone looks at your resume, their eyes need to light up. They should be able to visualise you sitting in their office and crunching those data sets or writing that program which will change the game for the company! Run-of-the-mill resumes, which do not show any measurable outcomes do nothing to help this.
How to make your resume impactful?
Everybody wants to develop their resume in a way that fits all the required eligibilities to get hired for their desired job. However, since there are hundreds of candidates applying for a single job, a resume which does just this may not find their way to the hiring manager’s desk. So what to do?
You need to write a well defined and elaborate resume which not only helps the recruiter picture the impressive accomplishments and primary deliverables but also helps them visualise the impact which your accomplishments had towards the organization’s growth. This can be accomplished by adding data, numbers, percentages, growth figures, and other KPIs to give the resume an extra touch and make yourself look more convincing.
Below are certain explained ways that will lead in the development of a near-perfect resume that will help you get hired quicker.
Adding numbers & KPIs to your resume.
There are a variety of ways to add numbers to your resume, from ranges to percentages to ratios. Each of these KPIs need to be included intelligently and with the right unit. Below are some ways.
Range or Dimension:
As an employee, every person has to deal with number of clients, handle the arising escalations, and thereafter, discuss and implement certain initiatives and solutions to resolve those issues. It is quite predictable that no professional remembers the exact number of clients they have dealt with but in order to show a strong impact in the resume, an addition of approximate number of handled clients in the section of accomplishment or achievement, will help to highlight the efficiencies more acutely.
Before: Handled numerous client escalations and resolved them successfully.
After: Worked with 200-300 new clients daily and resolved 95% escalations with an average CAST of 9/10.
Before: Responsible for monitoring team members in sales.
After: Accountable for a team of 25 with 10 direct reportees in the Sales department. Monitored progress, handled work allocations and managed progress for the entire team.
Persistency or Frequency:
Though you have highlighted your range or dimension of numbers, that you have accomplished, but the persistency or frequency that you have maintained while achieving those bullets is also important.
Before: Honored as the “Best Employee of the Year”.
After: Awarded “Best Employee of the Year” thrice – 2017, 2018, 2019. Runners up from 2015-16.
Calibration or Magnitude:
When an employee is engaged in the departments of Business Development, Sales, Marketing, Branding or any other business unit, for that matter, it is recognized as a key attribute to deliver effectual revenue growth by investing less money. If your resume showcases those points including the approximate number of data concerning revenue and money invested, then it will enhance your opportunities for getting hired in a reputed organization.
Before: Responsible for the updation of manufacturing process by optimising the inspection process.
After: Successfully saved $100,000 to $200,000 from 2015-2019 by administering 20 manufacturing processes; removed human intervention from inspections and automated the process within 3 months.
Apart from ranges or scales, you can add other forms of KPIs too in your resume. Let’s cite some examples which will give a glimpse of measurable accomplishments that you are to add in your resume.
- Number of awards you have won or you have been honoured with.
- Number of customers handled and served.
- Contribution towards the management of monetary budgets and achievement while exceeding deadlines.
- Number of bids and contracts acquired.
- Increase in market share due to your initiatives.
- Number or percentage of internal performance benchmarks.
Wrote three 1,000-word reports per week for the direct manager, summarizing incoming data and suggesting courses of action
Served in a 300-seat restaurant, handling up to 5 tables at a time in a fast-paced restaurant in upscale Mumbai locality
Managed and trained 6 employees, successfully opening a new branch of our office while maintaining company standards
Worked on 100+ RFI and 250+ RFQ responses along with 15 bid proposals, holding an average winning percentage of over 76%
Addition of numbers can make a huge difference to your resume. Whenever you sit down to write your resume, think about all the ways you can add numbers to your responsibilities. Try framing new sentences and see the impact it has on the resume and on the HR.
All the best!