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Social and Human Service Assistant - Resume Example & Template

Social and Human Services Assistant aid other professionals to help the clients they serve to connect with community resources and services. They assist professionals working in the behavioral health field, rehabilitation, and social workspace by providing the research and logistics necessary to connect clients to the services they find.

Resume of Social and Human Service Assistant in Text Format


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SOCIAL AND HUMAN SERVICE ASSISTANT-leveraging 6+ years of experience

Goal-oriented and skilled social and human service assistant experienced in providing client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. Proficiently assist other workers, such as social workers, and help clients find benefits or community services.  



  • Proficient in working with clients and other professionals, such as social workers, to develop a treatment plan
  • Eficiently research services, such as food stamps and Medicaid, that can be made available to the clients
  • Experienced in helping clients complete paperwork to apply for assistance programs
  • Ability to check in with clients to ensure that services are provided appropriately



  • Case Work Aid 
  • Clinical Social Work Aid
  • Resource Allocation Support
  • Family Service Assistance 
  • Education Awareness Campaigns Aid
  • Health Awareness Campaigns Aid
  • Addiction Counselor Assistance
  • Old Age Care Aid
  • Vaccination Campaign Support Aid



Ozark Group, Kolkata I Feb. 2023 – Present

Human Services Programme Assistant 

  • Responsible for providing technical assistance, quality assurance, and programmatic monitoring of HIV/AIDS projects
  • Served as the contract manager and coordinate team member
  • Order and process all needed office supplies, literature, promotional items, client incentives, equipment, and other necessary items/materials
  • Serve as the key custodian for the HIV/AIDS Program Office
  • Inspect, process, and approve providers’ invoices for payment within established timeframes
  • Assure that contracted providers and subcontractors are meeting contracted deliverables and appropriately expending department funds
  • Lead the negotiation and re-negotiation of contracts with service providers, with the assistance of the HIV/AIDS Program Coordinator
  • Prepare the required paperwork and forms with regards to HIV/AIDS including agreements with service providers for prevention, early intervention, linkage, retention, and patient care services
  • Maintain all  HIV/AIDS minus End the HIV Epidemic contract files
  • Ensure that all required documentation is available in accordance with the Department of Health’s contract management policies, procedures, and regulations
  • Establish and maintain effective working relationships with contracted providers, community-based organizations, and other community partners of the HIV/AIDS Program Office 


Forest Essentials, Kolkat I Jan. 2020 – Jan 2023

Lead Social Services Assistant  

  • Provided on-site orientation and supervision of concerned clients to ensure a safe, healthy atmosphere
  • Assured that new clients are welcomed and assigned experienced personnel to assist with orientation
  • Informed the supervisor, and the guidance counselor on the need for special help and/or attention to a new client
  • Participated with the supervisor and other residential living staff in setting performance standards, goals, and objectives for the dormitory, and follows up with clients to assure that these standards are upheld
  • Checked progress, performance, and behavior of clients in assigned dorms in the educational and vocational programs
  • Discussed with clients and assured any required corrective action that needs to be taken
  • Submitted periodic accomplishment reports on progress in meeting objectives and provides accountability of each client by conducting nightly bed checks and documenting in nightly shift report
  • Maintained dormitory order, discipline, and organization with regular inspection of dorms for cleanliness, need for repairs, safety, and provides cleaning supplies and other materials needed
  • Supervised client duty assignments to assure rooms are maintained to established standards
  • Instructed and counseled clients in positive social skills
  • Evaluated the characteristics of each client monthly, and conducts individual counseling sessions to correct problems, or refers as necessary serious maladjustment problems to the group living supervisor
  • Held regular dorm meetings for all clients to ensure that all pertinent information on Center operations is communicated


Nitelines, Kolkata I Nov. 2018 – Nov. 2020

Human Services Counselor

  • Performed scheduled service visits and contacts to complete or update care plans, assess or reassess service needs, and define or redefine service goals according to the programmatic policies and guidelines
  • Attended court hearings as scheduled
  • Interviewed new applicants, evaluated them for services, provided, and arranged services as needed through the case management process
  • Coordinated services for clients with other appropriate agencies and resources
  • Completed and processed required paperwork related to the opening, closing, updating, and provision of services to clients, including court documents, and other program-related forms
  • Maintained case records according to program policies, including activities documentation, compiled and submitted productivity reports as required, and completed and submitted required mileage and leave/attendance forms
  • Maintained community resource information
  • Responded to telephone inquiries and requests for assistance, provided information, referral, and counseling, and arranged appointments
  • Contacted community resources to identify and develop sources of assistance


MedStar Health, Kolkata I Oct. 2017 – Oct. 2018

Social Worker 

  • Provided patients with counseling and linkage with community services when appropriate and within the guidelines for service provision under home health regulations and policy
  • Performed assessments, assisted in the resolution of social problems impeding the patient's treatment, rehabilitation and medical compliance, and assisted other health team members in understanding the psychosocial and emotional factors related to the patient's health problems
  • Completed annual Code of Conduct, Compliance and other mandatory training and complies with governmental and accreditation regulations
  • Communicated verbally and in writing, when necessary, with other care providers on all aspects of care
  • In conjunction with other members of the health care team, the patient and family, developed a plan of social care based on the patient's assessed needs
  • Continually reevaluated the patient's social and emotional needs and revise the patient's plan of care accordingly
  • Maintained effective working relationships with other departments and participated in multidisciplinary quality and service improvement teams
  • Participated in meetings and committees and represented the department and agency in community outreach efforts
  • Enhanced growth and development and enriches personal knowledge and skill through participation in educational programs and affiliations



  • Education – M.Sc (Community Service) Loreto College Kolkata 2017
  • B.Sc (Sociology) Christ University Bangalore 2015



Languages Known: English, Bengali & Hindi 



~References and other documents available upon request ~


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