Senior Program Manager - Resume Example & Template

Resume of Senior Program Manager in Text Format

POORNIMA JINDAL

Phone Number: 9953776253 I Email: info@getsetresume.com I LinkedIn: linkedin.com/company/getsetresumes 

SENIOR PROGRAM MANAGER -leveraging 10+ years of experience

A strategic and results-driven senior program manager with an exceptional career in successfully leading and executing complex, multi-faceted programs, and initiatives. With 10+ years of experience in program management, consistently delivered exceptional results by aligning project activities with organisational strategies, optimising resources, and fostering collaboration among cross-functional teams. Dedication to continuous improvement and data-driven decision- enables to identify opportunities for optimisation and innovation, ultimately driving long-term success for the organisation. 

PROFILE SUMMARY 

• Senior Program Managers with strong leadership stance and proven record of providing guidance, motivation, and direction to program teams and project managers handling programs worth millions of dollars. 
• Seasoned in formulating strategies that align with organisational goals, driving tangible results and continuous improvement.
• Experience-backed skills in identifying operational inefficiencies, streamlining processes, and enhancing productivity to drive bottom-line impact.
• Proficiency in resolving conflicts and disputes that may arise within the program or between stakeholders for maintaining program progress.
• Adept in implementing rigorous quality control measures, ensuring adherence to industry standards, and exceeding customer expectations.
• Familiarity with project management principles and practices is crucial, as Senior Program Managers oversee multiple projects within a program.

CORE COMPETENCIES

• Project and Program Management
• Change Management
• Data Analysis
• Project Management
• Risk Mitigation
• Project Management Life Cycle 
• Budgeting & Resource Allocation
• Stakeholder Management
• Strategic Direction
• Continuous Improvement
• Communication Skills
• Technical Leadership 

PROFESSIONAL EXPERIENCE 

War-Tech Industries, Gurugram | Nov 2020 - Present 

Senior Program Manager

• Providing strategic leadership and direction for a portfolio of programs and projects, ensuring alignment with the organisation's goals and objectives.
• Overseeing the planning, execution, and successful completion of multiple projects within the program, ensuring they meet quality, time, and budgetary requirements.
• Establishing and maintaining strong relationships with key stakeholders, including executives, clients, team members, and external partners.
• Allocating resources, including personnel, budget, and technology, to support program and project objectives.
• Identifying and mitigating potential risks and issues across projects within the program, developing contingency plans when necessary.
• Tracking and reporting on program and project performance using key performance indicators (KPIs) and metrics, adjusting as needed to ensure successful outcomes.
• Implementing change management strategies to facilitate the adoption of program and project deliverables within the organisation.
• Managing programs and projecting budgets, including forecasting, cost control, and financial reporting.
• Leading and mentoring project managers and teams, providing guidance, coaching, and support to ensure project success.
• Maintaining comprehensive program and project documentation, including plans, schedules, reports, and lessons learned.

Stark Industries, Gurugram | May 2017 - Oct 2020

Project Manager

• Defined project scope, objectives, deliverables, and stakeholders and developed a detailed project plan, including timelines, resource allocation, and budget.
• Assembled and led project teams, assigning tasks and responsibilities to team members.
• Managed project resources, including personnel, equipment, and materials as well as ensured that resources were allocated efficiently to meet project goals.
• Identified potential risks and issues that may affect project outcomes and developed risk mitigation strategies and contingency plans to address them.
• Established and maintained clear communication channels with project stakeholders, including team members, clients, and senior management. 
• Created and managed the project budget, tracking expenses and ensuring that the project stayed within budgetary constraints.
• Implemented quality control processes to ensure the project meets established criteria.
• Developed and maintained project schedules, tracking progress against milestones, and adjusting timelines as needed to keep the project on track.
• Evaluated and managed changes to project scope, schedule, and budget.
• Identified and addressed project issues and conflicts that may arise during the project.
• Maintained comprehensive project documentation, including project plans, status reports, meeting minutes, and lessons learned.
• Ensured that all project deliverables were completed to satisfaction and conducted post-project evaluations to assess the project's success and identify areas for improvement.

Carnival Corporations, New Delhi | May 2012 - Oct 2015

Program Coordinator

• Assisted in the planning, implementation, and coordination of programs and initiatives, ensuring that they align with organisational goals and objectives.
• Acted as a primary point of contact for program participants, stakeholders, and partners, addressing their inquiries and providing information about the program.
• Planned and coordinated program-related events, workshops, meetings, and training sessions. This included scheduling, venue arrangements, materials preparation, and participant registration.
• Assisted in monitoring program budgets, tracking expenses, and ensuring that program activities stay within budgetary constraints.
• Collected and compiled program-related data, participant feedback, and performance metrics
• Collaborated with program managers, team members, and external partners to ensure seamless program execution and achieve program goals.

ACADEMIC CREDENTIALS 

EDUCATION: 

• Master of Business Administration, Birla Institute of Management, Gurugram, Jul 2007 – Apr 2009
• Bachelor of Business Administration, Delhi Institute of Technology, New Delhi, Jul 2005 – Apr 2007 

PERSONAL DOSSIER

Languages Known- English, and Hindi