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Pupil Services Officer - Resume Example & Template

Pupil Service Officers are in charge of processing major declarations, planning major events, sending emails about opportunities, tracking major requirements, clearing students for graduation, and other duties. They help with the organisation and promotion of student events and conferences, which helps the college advance. Within the department, the Pupil Services Officer provides reception services, which include assisting with admissions, student behaviour cases, student security issues, public relations campaigns, recruitment projects, and offering general information about Student Services.

Resume of Pupil Services Officer in Text Format


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PUPIL SERVICE OFFICER-leveraging 6+ years of experience

Accomplished Pupil Service Officer oversees lesson planning, testing, and educational activities. Quickly learns and applies principles to develop a comprehensive education continuum. Dedicated to meeting the expectations and requirements of parents and students. Excellent interpersonal and communication abilities, as well as confidence in public speaking. Capable of prospering in a fast-paced, entrepreneurial atmosphere while being calm and focused in the face of unexpected situations



  • Highly knowledgeable with student psychology and behavioral issues arising due to academic and personal problems
  • Excellent knowledge of the policies and practices followed in an educational organization
  • Proficient in using the most advanced computer applications used to maintain organizational communication and records
  • Ability to communicate well using different means of communication
  • Able to work independently with minimal supervision. Demonstrated ability to independently diagnose and solve problems.
  • Adept at demonstrating an aptitude to manage a large volume of work and to handle multiple tasks in an environment with frequent interruptions.




  • Program Management
  • Classroom Administration
  • Hiring Coordination
  • Learning Management System 
  • Curriculum Coordination
  • Teacher Training 
  • Observation Reports
  • Activity Planning
  • Document Preparation




Pace Institute for Girls, California Jan. 2019 – Present

Pupil Service Officer

  • Serve as one of the primary points of contact for students, parents, faculty, landlords, and staff at the counter, on the phones, and in response to an e-mail, often interpreting complex housing assignment policies and procedures.
  • Provide general office back-up to Housing Assignments staff in their absence and as needed during peak operational periods.
  • Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
  • Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
  • Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
  • Summarize data from multiple sources, prepare management reports and presentations.
  • Identify and evaluate data needs,
  • Develop and Implement plans for outreach efforts, develop and maintain external community and university liaison represent department and university at meetings and events.
  • Provide advice to students on a range of issues, including, but not limited to, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.


St. Francis College, California Apr. 2015 – Dec 2018

Pupil Services Coordinator  

  • Acted as a liaison between the school and students with respect to admissions, program options, requirements, and progress.
  • Provides students with access to information on school policy, practices, and rules.
  • Ensures new students are oriented to college policies and services prior to enrollment.
  • Routed complaints to the appropriate departments and kept students informed of the progress, to bring resolution to issues.
  • Communicated with and advised (when appropriate) students who had academic or attendance problems to ensure resolution toward corrective action.
  • Monitored attendance, academic, and enrollment progress of students to ensure that students complied with college policies and procedures.
  • Contacted students through written or verbal communications to disseminate information concerning the students' academic status and provided follow-up as necessary.
  • Provided forecasting information toward the preparation of the school's calendar of courses to ensure the campus was offering appropriate courses.



Education - Bachelor’s Degree in General Management | Northeastern University, Boston, USA




~References and other document’s available upon request ~


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