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Operations Manager - Resume Example & Template

An Operations Manager is a senior executive responsible for overseeing an organization's day-to-day operational activities. They play a pivotal role in optimising processes, managing resources, and ensuring that various departments work cohesively to meet organizational goals. Operations Managers are tasked with setting operational objectives, key performance indicators (KPIs), and performance targets, and they monitor progress and efficiency across the company. They often collaborate with other senior leaders to align operational strategies with the overall business strategy, allocate resources effectively, and adapt to changing market conditions. These professionals are instrumental in driving organisational growth and profitability by streamlining operations, reducing costs, and ensuring that the company's processes run smoothly and efficiently.

Resume of Operations Manager in Text Format


Phone Number: 9953776253 I Email: I LinkedIn: 

OPERATIONS MANAGER -leveraging 8+ years of experience

An accomplished and visionary General Manager of Operations with a demonstrated history of leading cross-functional teams to peak performance. Expert at strategizing and executing operational excellence initiatives, brings a proven track record of driving productivity, efficiency, and profitability for the organisation.


  • Operations Manager with a proven ability to identify process bottlenecks, inefficiencies, and opportunities for improvement, leading to streamlined operations and enhanced productivity.
  • Proficient in setting strategic direction for operations, aligning efforts with business goals, and delivering impactful results.
  • Accomplished in building strong relationships with stakeholders across functions, fostering collaboration and promoting seamless communication.
  • Skilled at cultivating high-performing teams through mentoring, coaching, and fostering a culture of collaboration and continuous learning.
  • Demonstrates expertise in effectively allocating resources, managing budgets, and improving resource utilization to drive cost efficiency.
  • Adept at identifying potential risks, developing mitigation plans, and ensuring business continuity even in challenging environments.


  • Operations Leadership 
  • Cost Optimisation
  • Process Enhancement 
  • Key Performance Indicators
  • Resource Utilisation
  • Inter-departmental Coordination 
  • Customer Relationship Management
  • Vendor Management
  • Communication Skills


Elite Industries, Chandigarh | Jan 2021 - Present 

Operations Manager

  • Providing strategic direction and leadership to the operations team, aligning operational goals with the company's overall objectives.
  • Identifying opportunities to streamline operations, improve processes, and enhance productivity while maintaining quality standards.
  • Leading, mentoring, and managing the operations team, fostering a culture of collaboration, accountability, and continuous improvement.
  • Allocating resources effectively to ensure operational tasks are completed efficiently, on time, and within budget.
  • Establishing key performance indicators (KPIs) to measure operational performance, track progress, and drive continuous improvement.
  • Collaborating with other departments such as sales, marketing, and finance to ensure operational alignment and support overall business goals.
  • Implementing and monitoring quality control measures to ensure products or services meet established standards and customer expectations.
  • Developing and managing operational budgets, monitoring expenses, and identifying cost-saving opportunities.
  • Identifying operational risks and developing strategies to mitigate them, ensuring business continuity, and adhering to safety regulations.
  • Conducting regular performance evaluations for team members, providing feedback, and fostering professional growth.
  • Evaluating and implementing technology solutions that enhance operational efficiency and support business growth.
  • Maintaining accurate and up-to-date documentation of operational processes, procedures, and workflows.

Inovo IT Services, Chandigarh | May 2018 - Dec 2020

Assistant Manager Operations

  • Assisted in monitoring and managing operational processes to ensure tasks were executed efficiently, timelines were met, and quality standards were upheld.
  • Provided guidance and supervision to operational teams, fostering a culture of collaboration, accountability, and continuous improvement.
  • Coordinated workflow distribution, assigned tasks, and prioritised activities to achieve operational goals and meet customer demands.
  • Collaborated with various departments, such as sales, customer service, and logistics, to ensure smooth interdepartmental communication and alignment.
  • Addressed operational challenges and issues as they arise, identified root causes, and implemented effective solutions.
  • Assisted in implementing and monitoring quality control measures to ensure products/services met established standards and customer expectations.
  • Supported vendor relationships, ensured timely procurement of materials and resources, and negotiated favourable terms.
  • Analysed operational data to identify areas for improvement, cost-saving opportunities, and process optimisation.
  • Assisted in training new team members and provided ongoing coaching to enhance skills and performance.
  • Utilised technology tools to enhance operational efficiency, track progress, and improve communication within the team.

Jarvis Logistics, Chandigarh | May 2015 - Apr 2018

Process Improvement Specialist

  • Documented existing processes using flowcharts or diagrams to visualise workflow, making it easier to identify areas for improvement.
  • Worked closely with cross-functional teams and stakeholders to understand their perspectives, challenges, and recommendations for process enhancement.
  • Proposed and designed process improvement strategies, including changes to workflows, procedures, and resource allocation.
  • Assisted in implementing process improvement initiatives, and collaborated with teams to ensure smooth transition and adoption.
  • Monitored the effectiveness of implemented changes, tracking performance metrics to ensure sustained improvements over time.
  • Developed training materials and conducted sessions to educate teams about updated processes, ensuring consistent understanding and compliance.
  • Ensured that process improvements aligned with quality standards, regulatory requirements, and company policies.


EDITH Development Pvt. Ltd., Chandigarh | Apr 2014 - Apr 2015

Operations Intern

  • Assisted in coordinating and executing day-to-day operational tasks, ensuring smooth workflow and efficient processes.
  • Conducted data analysis using MS Excel to identify trends and patterns, providing insights to support decision-making.
  • Prepared and maintained detailed reports and documentation, ensuring accuracy and completeness.
  • Supported in monitoring and evaluating operational performance, identified areas for improvement, and implemented solutions.



  • Master of Business Administration, Amity University, Chandigarh, May 2012 - Mar 2014
  • Bachelor of Business Administration, Birla School of Management, Chandigarh, Jul 2009 - Apr 2012 


Languages Known- English, and Hindi


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