Resume of Operations Manager in Text Format
Phone Number: 9953776253 I Email: firstname.lastname@example.org I LinkedIn: linkedin.com/company/getsetresumes
OPERATIONS MANAGER -leveraging 8+ years of experience
An accomplished and visionary General Manager of Operations with a demonstrated history of leading cross-functional teams to peak performance. Expert at strategizing and executing operational excellence initiatives, brings a proven track record of driving productivity, efficiency, and profitability for the organisation.
- Operations Manager with a proven ability to identify process bottlenecks, inefficiencies, and opportunities for improvement, leading to streamlined operations and enhanced productivity.
- Proficient in setting strategic direction for operations, aligning efforts with business goals, and delivering impactful results.
- Accomplished in building strong relationships with stakeholders across functions, fostering collaboration and promoting seamless communication.
- Skilled at cultivating high-performing teams through mentoring, coaching, and fostering a culture of collaboration and continuous learning.
- Demonstrates expertise in effectively allocating resources, managing budgets, and improving resource utilization to drive cost efficiency.
- Adept at identifying potential risks, developing mitigation plans, and ensuring business continuity even in challenging environments.
- Operations Leadership
- Cost Optimisation
- Process Enhancement
- Key Performance Indicators
- Resource Utilisation
- Inter-departmental Coordination
- Customer Relationship Management
- Vendor Management
- Communication Skills
Elite Industries, Chandigarh | Jan 2021 - Present
- Providing strategic direction and leadership to the operations team, aligning operational goals with the company's overall objectives.
- Identifying opportunities to streamline operations, improve processes, and enhance productivity while maintaining quality standards.
- Leading, mentoring, and managing the operations team, fostering a culture of collaboration, accountability, and continuous improvement.
- Allocating resources effectively to ensure operational tasks are completed efficiently, on time, and within budget.
- Establishing key performance indicators (KPIs) to measure operational performance, track progress, and drive continuous improvement.
- Collaborating with other departments such as sales, marketing, and finance to ensure operational alignment and support overall business goals.
- Implementing and monitoring quality control measures to ensure products or services meet established standards and customer expectations.
- Developing and managing operational budgets, monitoring expenses, and identifying cost-saving opportunities.
- Identifying operational risks and developing strategies to mitigate them, ensuring business continuity, and adhering to safety regulations.
- Conducting regular performance evaluations for team members, providing feedback, and fostering professional growth.
- Evaluating and implementing technology solutions that enhance operational efficiency and support business growth.
- Maintaining accurate and up-to-date documentation of operational processes, procedures, and workflows.
Inovo IT Services, Chandigarh | May 2018 - Dec 2020
Assistant Manager Operations
- Assisted in monitoring and managing operational processes to ensure tasks were executed efficiently, timelines were met, and quality standards were upheld.
- Provided guidance and supervision to operational teams, fostering a culture of collaboration, accountability, and continuous improvement.
- Coordinated workflow distribution, assigned tasks, and prioritised activities to achieve operational goals and meet customer demands.
- Collaborated with various departments, such as sales, customer service, and logistics, to ensure smooth interdepartmental communication and alignment.
- Addressed operational challenges and issues as they arise, identified root causes, and implemented effective solutions.
- Assisted in implementing and monitoring quality control measures to ensure products/services met established standards and customer expectations.
- Supported vendor relationships, ensured timely procurement of materials and resources, and negotiated favourable terms.
- Analysed operational data to identify areas for improvement, cost-saving opportunities, and process optimisation.
- Assisted in training new team members and provided ongoing coaching to enhance skills and performance.
- Utilised technology tools to enhance operational efficiency, track progress, and improve communication within the team.
Jarvis Logistics, Chandigarh | May 2015 - Apr 2018
Process Improvement Specialist
- Documented existing processes using flowcharts or diagrams to visualise workflow, making it easier to identify areas for improvement.
- Worked closely with cross-functional teams and stakeholders to understand their perspectives, challenges, and recommendations for process enhancement.
- Proposed and designed process improvement strategies, including changes to workflows, procedures, and resource allocation.
- Assisted in implementing process improvement initiatives, and collaborated with teams to ensure smooth transition and adoption.
- Monitored the effectiveness of implemented changes, tracking performance metrics to ensure sustained improvements over time.
- Developed training materials and conducted sessions to educate teams about updated processes, ensuring consistent understanding and compliance.
- Ensured that process improvements aligned with quality standards, regulatory requirements, and company policies.
EDITH Development Pvt. Ltd., Chandigarh | Apr 2014 - Apr 2015
- Assisted in coordinating and executing day-to-day operational tasks, ensuring smooth workflow and efficient processes.
- Conducted data analysis using MS Excel to identify trends and patterns, providing insights to support decision-making.
- Prepared and maintained detailed reports and documentation, ensuring accuracy and completeness.
- Supported in monitoring and evaluating operational performance, identified areas for improvement, and implemented solutions.
- Master of Business Administration, Amity University, Chandigarh, May 2012 - Mar 2014
- Bachelor of Business Administration, Birla School of Management, Chandigarh, Jul 2009 - Apr 2012
Languages Known- English, and Hindi
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