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Medical Secretary - Resume Example & Template

Medical Secretaries are responsible for secretarial activities that require a specific understanding of medical terminology and hospital, clinic, or laboratory operations. Scheduling visits, billing patients, and collecting and recording medical charts, reports, and correspondence are among other responsibilities that are carried out by them.

Resume of Medical Secretary in Text Format


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MEDICAL SECRETARY- leveraging 6+ years of experience

Diligent Medical Secretary with an industry experience of over six years. Efficiently liaises between medical departments and patients with discretion and professionalism. Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. Adept at processing expense claims, sharing invoices, and managing filing systems.


  • Well Versed with medical terminology, HIPAA regulations, ICD, and CPT coding.
  • Ability to work under pressure and react effectively to medical emergency situations.
  • Excellent documentation, communication, and IT skills.
  • Educates appropriate coping mechanisms to help patients through tough situations.


  • Medical Terminology
  • Electronic Medical Records (EMR)
  • Medical Billing
  • Medical Records
  • Data Entry Appointment
  • Scheduling Cardiopulmonary Resuscitation (CPR)
  • Medical Transcription
  • Administrative Assistance


La-med Healthcare, New Delhi | Jan. 2021 – Present

Medical Secretary

  • Act as a liaison between the physician and the patient, using excellent communication and customer service skills.
  • Offer friendly, courteous and confidential assistance to all patients.
  • Accurately document information of each patient using an electronic medical record system.
  • Schedule patient office visits and procedures, whilst providing instruction and paperwork as necessary.
  • Transmits laboratory tests to the appropriate laboratory utilizing an electronic medical records system.
  • Receive and handle telephone calls and voicemails.
  • Call patients with test results, etc. as directed by the physician.
  • Transmit patient prescription orders to pharmacy, as prescribed by physician. Assist physician with tasks as required and maintain doctor’s schedules.
  • Assist in the efficient operation of the unit and relates to patients, staff and physicians in a cooperative manner.
  • Requisition supplies, equipment, and services from other departments.
  • Provide support to ensure the efficient operation of the department. Participate in and supports the unit governing council.

Action Cancer Hospital, New Delhi | Jan. 2020 – Nov. 2020

Medical Secretary

  • Performed a full range of administrative medical support services while ensuring the highest level of patient care.
  • Acted as a patient advocate and liaison in coordinating healthcare services by partnering with a care team Verified patient insurance coverage and eligibility utilizing a computer-based patient registration/scheduling system.
  • Collected patient co-payments and other outstanding balances, maintaining a daily cash deposit as needed.
  • Addressed patient-care-related telephone calls via an incoming work queue aligning with department metrics.
  • Documented appropriate information in patients’ charts using an electronic medical records system.
  • Completed and maintained physician’s schedules, coordinating patient visits and medical procedures.
  • Ensured insurance authorizations and services are covered in full, communicating information with patients as needed.
  • Recorded patient billing transactions in the management system, serving as a point of contact for invoice inquiries.

Pushpanjali Hospital., New Delhi | Jul. 2018 – Nov. 2019

Unit Medical Secretary

  • Provided a full range of administrative support to the Unit Manager and unit nursing staff.
  • Processed admission and discharge records timely and accurately ensuring all information on admission/discharge records are complete, placed in the medical record holder, and/or filed in compliance with facility policy and procedure.
  • Checked charts for completion of history and physical.
  • Retrieved medical records promptly upon request by authorized individuals Identified incomplete or inaccurate documentation and reported to the Unit Manager to notify the individuals responsible for completion.
  • Completed OTD schedule for physicians, according to regulatory guidelines and facility policy.
  • Scheduled appointments for diagnostic tests to be performed on residents and ordered.
  • Audit transfer/discharge information for accuracy and completeness.
  • Placed lab and diagnostic reports on charts after being seen and initialed by a physician. Ensured all diagnostic reports are received and filed promptly and accurately Completed weekly and monthly lab requests.

Derma Arts Clinic, New Delhi | July. 2016 – Jun. 2018

Medical Secretary

  • Functioned as a liaison between patients, physician practices, internal departments, hospitals, and other organizations.
  • Prepared the charts for clinic day. Interfaced with surgery scheduler as needed.
  • Completed correspondence including faxing, mailing, work comp reports, draft letters, and maintenance of medical appointment schedules for the practice.
  • Assisted in organizing meetings, private records reviews, and depositions for the assigned physician.
  • Represented physicians by screening incoming telephone calls; recording and transmitting messages.
  • Screened potential patients and visitors.
  • Arranged referrals to other health care providers.
  • Scheduled appointments for consultations, x-rays, lab tests, physical therapy, MRI's, etc.
  • Organized and maintained the practice calendar. Tracked IME documents, invoices, and payments.
  • Interfaced with workers compensation scheduling department and case managers.


Education – Diploma in Medical Transcription, Jamia Hamdard University | 2016

BSc. Zoology, Lucknow University | 2015


Languages Known: English, & Hindi


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