Resume of Inside Sales Associate in Text Format
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INSIDE SALES ASSOCIATE-leveraging +5 years of experience
Reliable and performance-driven Inside Sales Associate with a proven track record in meeting and exceeding sales quotas, increasing profits, successfully managing large amounts of customer accounts, and building and maintaining professional relationships with clients. Confident communicator with an ability to train and educate new personnel. Possess extraordinary leadership skills and extensive problem-solving abilities. Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales. Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.
- Proven ability to increase sales through upselling techniques as well as implementing processes that drive profitability.
- Proficiency in identifying appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories offered.
- Skilled in achieving sales goals by assessing current client needs and following an defined selling process with potential buyers, often utilizing product demos and presentations.
- Experienced in generating leads and build relationships planning and organizing daily work schedule to call on existing or potential sales outlets.
- Account Acquisition & Retention
- Territory Management
- B2B and B2C Sales
- Cold Calling & Telephone Sales
- Powerful Presentations
- Lead Qualification & Generation
Bellurbis LLC, Greater Noida Jan. 2019 – Oct. 2021
Inside Sales Associate
- Supported the customer accounts as assigned to include order processing, quotes, and customer communication.
- Monitored SAP and looked for product trends. Made recommendations to support customer base accordingly.
- Maintained the price list for both sales purchasing within the SAP system.
- Provided the formal quotations as needed and offer customers alternate products as directed.
- Strengthened relationships with identified customers through increased communications.
- Generated the weekly, monthly, quarterly, or yearly reports as requested. Included but not limited to on-time delivery (OTD) and late order reports.
- Distributed the correspondence to appropriate sales representative relating to their territory.
- Assisted with the trade show coordination and attended exhibitions when necessary.
- Managed customer account resolution while maintaining customer relations to secure optimal sales and minimize bad debt exposure.
Clarivate, Greater Noida Sept. 2016 – Dec 2018
Inside Sales Associate
- Presented, promoted and sold services using solid arguments to existing and prospective customers.
- Performed cost-benefit and needs analysis of potential customers to meet their needs. Established, developed and maintained positive business and customer relationships.
- Maintained and developed the existing customers through personalized service, timely follow-up, and good customer rapport.
- Solved the customer issues on a timely basis, consider problems as opportunities to upgrade or offer alternatives.
- Utilized all available resources for vendor inquiries and buyouts, including internet search and catalogs. Maintained the awareness of vendor an customer open orders, material flow, and product processing.
- Managed the accounts with sales volume in the millions with a 99.8% accuracy rate. Created strategies to grow customer base which resulted in a 10-20% increase in monthly sales.
- Assisted purchasing with stock orders, including specials, direct orders, and inventory strategy while managing a large amount of customer-specific inventory.
Bachelor’s of Business Administration (Marketing) | Guru Gobind Singh Indraprastha University | 2016
Languages Known : English, Hindi & German
~References and other document’s available upon request ~
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