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Higher Education Analyst - Resume Example & Template

Higher Education Analysts analyse data related to the performance of educational institutions. As one of the numerous industries in which research analysts work, they are generally responsible for evaluating data and providing reports to assist firms in business, marketing, operations, finance, and a variety of other fields, including education, in making decisions. They keep track of figures and forecasts for the company's most important activities. They will be expected to assess metrics, detect patterns, and present them in models to aid management.

Resume of Higher Education Analyst in Text Format


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HIGHER EDUCATION ANALYST-leveraging 8+ years of experience

Detail-oriented Registrar with 8 years career experience in High School Administrative Offices. Highly adept in budgeting staff development and training and document preparation. Demonstrates excellence in problem-solving and analytical thinking skills. Highly skilled at working with a diverse demographic and able to operate both independently and collaboratively with other members of the team. Working in high-pressure office environments necessitates strong organizational, technical, and interpersonal abilities.



  • Effectively deliver course material using adult techniques in a variety of mediums such as facilitator/instructor-led training, web-conference, and teleconference to as many as 100 people
  • Experienced at demonstrating accountability for practice through planned and continuous professional growth.
  • Adept at building strong, positive relationships with all internal and external project stakeholders for ongoing communication, collaborative planning, and shared problem-solving
  • Skilled at planning and conducting other research and analysis tasks such as literature reviews, data management, translating research findings, report writing, and data analysis
  • Exceptional problem-solving, analytical, time management, organization, and customer-service skills.




  • Office Management
  • MS Office Proficient
  • Inventory Management and Control
  • Database Administration
  • Staff Development and Training Admissions
  • Document Preparation
  • AP / AR and Budgeting
  • Data Entry




Pace Institute for Girls, California | Jan. 2019 – Present

Higher Education Analyst

  • Analyzing qualitative quantitative data to identify trends, targets, or other metrics and communicating synthesized results to senior internal team members to inform client deliverables
  • Working with campus stakeholders to gather qualitative data understand real-world challenges and identify potential solutions
  • Developing client presentations that show complex problems and analyses in a succinct and understandable narrative
  • Collaborating with team members throughout the course of a project, presenting key takeaways, communicating project updates, and organizing overall project logistics
  • Engaging with colleagues across the practice to develop innovative and industry-leading methodologies that better serve our clients


St. Francis University, California | Apr. 2013 – Dec 2018

Higher Education Analyst  

  • Coordinated school-wide efforts that support the teaching and learning mission of the University and supported departmental efforts that benefit the teaching and learning mission of the University.
  • Analyzed and tested QA environments and system patches to make preparations for deployment to production, ensuring that use cases are created and business improvement objectives are met.
  • Acted as Incident Coordinator back-up to oversee team workflow and to ensure service level agreement expectations are met.
  • Utilized incident and service request software to manage and track support calls and tickets; interacts with customers to troubleshoot and resolve technical issues.
  • Communicated and collaborated with the Service Desk to streamline troubleshooting issues, and provides assistance in improving processes for effective and efficient response.
  • Analyzed customers' messages to determine best courses of action, resolve issues and answers efficiently, and improve processes for meeting future requests.
  • Analyzed and tested upgrades to identify major and minor issues and upgrade inconsistencies.


Education - Bachelor’s Degree in General Management | Northeastern University, Boston, USA




~References and other document’s available upon request ~


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