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General Manager IT - Resume Example & Template

A General Manager-IT holds a crucial role in an organisation's technology and information systems department. They are responsible for overseeing all aspects of the company's IT operations and strategy. This includes managing IT staff, budgeting for technology initiatives, ensuring the security and integrity of data and systems, and implementing IT policies and procedures. General Managers-IT often collaborate with other departments to align technology solutions with the organisation's goals and needs. They stay informed about emerging technologies, trends, and best practices in IT to make informed decisions and drive innovation within the company. Ultimately, they play a vital role in maintaining the efficiency, competitiveness, and security of the organisation's IT infrastructure and ensuring that it supports the overall business objectives.

Resume of General Manager IT in Text Format


Phone Number: 9953776253 I Email: I LinkedIn: 

GENERAL MANAGER-IT -leveraging 8+ years of experience

A results-driven IT manager with an exceptional track record of strategically steering technology initiatives to align with business objectives. A visionary leader adept at crafting and executing comprehensive IT strategies, bringing a dynamic blend of technical expertise, strategic thinking, and team leadership while driving transformative changes and elevating the organisation’s technological capabilities. 


  • IT General Manager with a proven track record of formulating forward-thinking IT strategies that drive digital transformation, optimise processes and accelerate business growth.
  • Skilled at aligning IT initiatives with organisational goals, translating complex technical concepts into strategic business insights.
  • Expertise in managing complex IT projects, ensuring on-time delivery, budget adherence, and alignment with stakeholder expectations.
  • Proficient in navigating change, from technology implementations to process improvements, with a focus on minimal disruption and smooth transitions.
  • Strong communicator with a proven ability to collaborate across departments, fostering effective cross-functional relationships.


  • IT Leadership and Management
  • Project Management
  • Stakeholder Management 
  • Strategic Planning
  • Change Management
  • IT Infrastructure Management  
  • Compliance & Regulation
  • Technology Road-mapping
  • Post Implementation Support 
  • Transformation Initiatives
  • Risk Mitigation
  • Cross-functional Leadership


Tres Corporation, Mumbai | Nov 2021 - Present 

General Manager-IT

  • Providing visionary leadership to the IT department, aligning technology strategies with business goals to drive innovation and operational excellence.
  • Developing and executing the organisation's IT strategy, encompassing technology roadmaps, digital transformation initiatives, and cybersecurity measures.
  • Leading and managing the IT team, providing mentorship, coaching, and guidance to foster a high-performing and collaborative work environment.
  • Overseeing the deployment and management of IT systems, infrastructure, applications, and software, ensuring reliable and scalable solutions.
  • Managing IT projects from conception to implementation, ensuring projects are delivered on time, within budget, and meet stakeholder expectations.
  • Developing and implementing robust cybersecurity measures to protect the organisation's data, systems, and networks from threats and breaches.
  • Driving digital transformation by identifying opportunities for automation, process improvement, and innovation across departments.
  • Developing and managing the IT budget, allocating resources effectively to support IT initiatives and maintaining operational efficiency.
  • Identifying IT risks, developing mitigation strategies, and ensuring compliance with industry regulations and best practices.
  • Collaborating with cross-functional teams to align technology initiatives with business needs, ensuring effective communication and a seamless IT-business relationship.
  • Establishing performance metrics and key performance indicators (KPIs) to monitor IT performance, analyse trends, and make data-driven decisions.

Trevor Technologies, Mumbai | May 2018 - Oct 2021

Assistant General Manager-IT

  • Provided technical support to end-users, addressing hardware and software issues, troubleshooting network problems, and ensuring prompt issue resolution.
  • Assisted in supervising the IT team, including providing guidance, mentoring, and fostering a collaborative work environment.
  • Assisted in managing IT infrastructure, including servers, networks, and systems, to ensure reliable and efficient operations.
  • Collaborated with the IT Manager to coordinate and oversee IT projects, from planning and execution to monitoring and reporting.
  • Assisting in deploying, updating, and maintaining software applications, ensuring proper licensing and compliance.
  • Supporting cybersecurity measures, including monitoring for threats, implementing security protocols, and contributing to data protection efforts.
  • Collaborated with vendors for IT procurement, maintenance, and support, ensuring effective communication and value for services.
  • Assisted in developing and enforcing IT policies, procedures, and standards to ensure consistency and compliance.
  • Supported data backup and disaster recovery initiatives, ensuring business continuity in the event of data loss or system failure.

Rockstar Industries, Mumbai | May 2015 - Apr 2018

IT Analyst

  • Analysed existing technology systems, workflows, and processes to identify areas for improvement, optimization, and innovation.
  • Gathered, evaluated, and interpreted data from various sources to identify trends, anomalies, and opportunities for enhancing business operations.
  • Developed well-structured proposals for technology enhancements, including recommending software solutions, process improvements, or system integrations.
  • Created process maps and flowcharts to visualize current and proposed workflows, aiding in the understanding of complex processes.
  • Assisted in project planning, coordination, and implementation of technology initiatives, ensuring timely delivery and adherence to project goals.
  • Created visual representations of data using graphs, charts, and dashboards to facilitate data-driven decision-making.
  • Maintained accurate documentation of analysis findings, requirements, solution proposals, and project outcomes.


Shark Industries, Mumbai | May 2015 - Apr 2017

Intern IT

  • Identified and resolved technical issues related to website functionality, layout, and performance.
  • Collaborated with developers to fix bugs, broken links, and other issues.
  • Conducted testing to ensure a consistent user experience across various browsers and devices.
  • Assisted in implementing security measures to safeguard the website against cyber threats and vulnerabilities.
  • Regularly updated software, plugins, and extensions to maintain a secure environment.



  • Bachelor of Technology in Informational Technology, Indian Institute of Technology, Mumbai, Jul 2011 - Apr 2015 


Languages Known- English, and Hindi


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