Resume of General Manager IT in Text Format
Phone Number: 9953776253 I Email: firstname.lastname@example.org I LinkedIn: linkedin.com/company/getsetresumes
GENERAL MANAGER-IT -leveraging 8+ years of experience
A results-driven IT manager with an exceptional track record of strategically steering technology initiatives to align with business objectives. A visionary leader adept at crafting and executing comprehensive IT strategies, bringing a dynamic blend of technical expertise, strategic thinking, and team leadership while driving transformative changes and elevating the organisation’s technological capabilities.
- IT General Manager with a proven track record of formulating forward-thinking IT strategies that drive digital transformation, optimise processes and accelerate business growth.
- Skilled at aligning IT initiatives with organisational goals, translating complex technical concepts into strategic business insights.
- Expertise in managing complex IT projects, ensuring on-time delivery, budget adherence, and alignment with stakeholder expectations.
- Proficient in navigating change, from technology implementations to process improvements, with a focus on minimal disruption and smooth transitions.
- Strong communicator with a proven ability to collaborate across departments, fostering effective cross-functional relationships.
- IT Leadership and Management
- Project Management
- Stakeholder Management
- Strategic Planning
- Change Management
- IT Infrastructure Management
- Compliance & Regulation
- Technology Road-mapping
- Post Implementation Support
- Transformation Initiatives
- Risk Mitigation
- Cross-functional Leadership
Tres Corporation, Mumbai | Nov 2021 - Present
- Providing visionary leadership to the IT department, aligning technology strategies with business goals to drive innovation and operational excellence.
- Developing and executing the organisation's IT strategy, encompassing technology roadmaps, digital transformation initiatives, and cybersecurity measures.
- Leading and managing the IT team, providing mentorship, coaching, and guidance to foster a high-performing and collaborative work environment.
- Overseeing the deployment and management of IT systems, infrastructure, applications, and software, ensuring reliable and scalable solutions.
- Managing IT projects from conception to implementation, ensuring projects are delivered on time, within budget, and meet stakeholder expectations.
- Developing and implementing robust cybersecurity measures to protect the organisation's data, systems, and networks from threats and breaches.
- Driving digital transformation by identifying opportunities for automation, process improvement, and innovation across departments.
- Developing and managing the IT budget, allocating resources effectively to support IT initiatives and maintaining operational efficiency.
- Identifying IT risks, developing mitigation strategies, and ensuring compliance with industry regulations and best practices.
- Collaborating with cross-functional teams to align technology initiatives with business needs, ensuring effective communication and a seamless IT-business relationship.
- Establishing performance metrics and key performance indicators (KPIs) to monitor IT performance, analyse trends, and make data-driven decisions.
Trevor Technologies, Mumbai | May 2018 - Oct 2021
Assistant General Manager-IT
- Provided technical support to end-users, addressing hardware and software issues, troubleshooting network problems, and ensuring prompt issue resolution.
- Assisted in supervising the IT team, including providing guidance, mentoring, and fostering a collaborative work environment.
- Assisted in managing IT infrastructure, including servers, networks, and systems, to ensure reliable and efficient operations.
- Collaborated with the IT Manager to coordinate and oversee IT projects, from planning and execution to monitoring and reporting.
- Assisting in deploying, updating, and maintaining software applications, ensuring proper licensing and compliance.
- Supporting cybersecurity measures, including monitoring for threats, implementing security protocols, and contributing to data protection efforts.
- Collaborated with vendors for IT procurement, maintenance, and support, ensuring effective communication and value for services.
- Assisted in developing and enforcing IT policies, procedures, and standards to ensure consistency and compliance.
- Supported data backup and disaster recovery initiatives, ensuring business continuity in the event of data loss or system failure.
Rockstar Industries, Mumbai | May 2015 - Apr 2018
- Analysed existing technology systems, workflows, and processes to identify areas for improvement, optimization, and innovation.
- Gathered, evaluated, and interpreted data from various sources to identify trends, anomalies, and opportunities for enhancing business operations.
- Developed well-structured proposals for technology enhancements, including recommending software solutions, process improvements, or system integrations.
- Created process maps and flowcharts to visualize current and proposed workflows, aiding in the understanding of complex processes.
- Assisted in project planning, coordination, and implementation of technology initiatives, ensuring timely delivery and adherence to project goals.
- Created visual representations of data using graphs, charts, and dashboards to facilitate data-driven decision-making.
- Maintained accurate documentation of analysis findings, requirements, solution proposals, and project outcomes.
Shark Industries, Mumbai | May 2015 - Apr 2017
- Identified and resolved technical issues related to website functionality, layout, and performance.
- Collaborated with developers to fix bugs, broken links, and other issues.
- Conducted testing to ensure a consistent user experience across various browsers and devices.
- Assisted in implementing security measures to safeguard the website against cyber threats and vulnerabilities.
- Regularly updated software, plugins, and extensions to maintain a secure environment.
- Bachelor of Technology in Informational Technology, Indian Institute of Technology, Mumbai, Jul 2011 - Apr 2015
Languages Known- English, and Hindi
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