Chief Sales Officer - Resume Example & Template

Resume of Chief Sales Officer in Text Format

RAUNAK ARORA

Phone Number: 9953776253 I Email: info@getsetresume.com I LinkedIn: linkedin.com/company/getsetresumes 

CHIEF SALES OFFICER -leveraging 14+ years of experience

A sales leader with a proven track record of transforming sales organisations into revenue-generating powerhouses. With 14+ years of experience in senior sales management roles, have consistently propelled companies to achieve and exceed revenue targets while cultivating a culture of high performance and collaboration. Strong expertise in developing and executing dynamic sales strategies, building, and leading top-performing teams, and forging strong client relationships to drive business growth. 

PROFILE SUMMARY 

• A driver of double-digit sales growth with a proven track record of developing and executing comprehensive sales strategies that aligned with market trends, resulting in enhanced market positioning and increased market share.
• Proficient in analysing sales data and metrics to make informed decisions and optimise sales performance.
• Expertise in successfully driving digital transformation initiatives, leveraging emerging technologies to enhance operational efficiency and customer engagement.
• Excel in collaborating with external partners, and vendors which aids in identifying untapped markets and spearheading successful market entry strategies.
• Demonstrate hands-on expertise in negotiating complex deals and contracts to achieve mutually beneficial outcomes.
• Experience-backed skills in conducting in-depth market analysis and competitor intelligence to identify new growth opportunities and tailor sales approaches accordingly.

CORE COMPETENCIES

• Strategic Sales Leadership
• Strategic Partnership & Alliances
• Budget and Resource Management
• New Market Penetration
• Forecasting and Analysis
• Revenue Growth 
• Sales Process Optimisation
• Performance Benchmarking
• Sales Department Leadership

PROFESSIONAL EXPERIENCE 

Duster Group Pvt. Ltd., Faridabad | Jan 2020 - Present 

Chief Sales Officer (CSO)

• Developing and executing a comprehensive sales strategy that aligns with the company's overall business goals and objectives.
• Setting clear expectations, providing coaching, and conducting performance evaluations to optimise team performance.
• Identifying market opportunities, targeting segments, and competitive positioning to drive revenue growth.
• Leading, mentoring, and motivating the sales team to consistently meet and exceed sales targets.
• Fostering a high-performance sales culture that encourages collaboration, innovation, and continuous improvement.
• Overseeing the execution of sales activities, ensuring effective lead generation, prospecting, and sales conversion processes.
• Collaborating with marketing, product, and other departments to align sales efforts with product launches, promotions, and market trends.
• Personally, engaging in strategic sales discussions and negotiations with key clients and partners.
• Implementing and managing sales processes, CRM systems, and tools to enhance efficiency and data-driven decision-making.
• Analysing sales data and metrics to identify areas for improvement and adjust strategies as necessary.
• Ensuring accurate forecasting and reporting of sales results to the executive team.
• Building and nurturing strong relationships with key customers, partners, and stakeholders.
• Addressing customer concerns, inquiries, and feedback in a timely and professional manner.
• Monitoring customer satisfaction levels and implementing strategies to enhance customer retention.
• Leveraging market insights to identify new opportunities and develop innovative sales approaches.
• Collaborating with marketing, product, finance, and other teams to drive synergies and optimise business outcomes.

Trekker Industries, Faridabad | May 2016 - Dec 2019

Director- Sales

• Collaborated with senior management to set sales targets, revenue objectives, and market penetration strategies.
• Managed the sales budget, allocated resources effectively to support sales initiatives and maximized return on investment.
• Ensured efficient resource utilisation and cost-effective strategies.
• Developed and delivered training programs to enhance the skills and capabilities of the sales team.
• Provided ongoing coaching and supported team members to ensure they are equipped to excel in their roles.
• Provided insights to shape product development, pricing strategies, and go-to-market plans.
• Identified and pursued new business opportunities, markets, and partnerships to expand the customer base and revenue streams.
• Provided detailed and actionable reports to senior leadership on sales performance, trends, and recommendations.
• Utilised data-driven insights and refined sales strategies to identify growth opportunities.
• Cultivated and maintained strong relationships with key clients, partners, and stakeholders.
• Oversaw sales operations, including lead generation, prospecting, pipeline management, and deal closing.
• Led the development of strategies to penetrate new markets and industries.

Tencent Industries, Faridabad | May 2011 - Apr 2016

Assistant Director - Sales

• Contributed to the execution of projects, ensuring they are completed on time, within scope, and according to quality standards.
• Assisted the Sales Director in developing and executing sales strategies aligned with business goals and market trends.
• Collaborated with team members to ensure effective execution of sales strategies and goals.
• Monitored and analysed sales metrics to identify trends, challenges, and opportunities for improvement.
• Assisted in identifying and pursuing new business opportunities, partnerships, and markets.
• Collaborated with the sales team to ensure customer satisfaction and identified upselling opportunities.
• Participated in the development and delivery of training programs to enhance the skills of the sales team.
• Contributed to the development and refinement of sales processes, methodologies, and tools.
• Collaborated with the sales team to define and track key performance indicators (KPIs) to measure progress against sales targets.

ACHIEVEMENTS 

• Generated Sales of 1,00,000 Rs. in 5 weeks.
• Won the best Salesperson of the year award.
• Made a record sale, in an entire organisation in all its operating regions.
• Generated and converted a record lead of 100 people in 1 week. 

ACADEMIC CREDENTIALS 

EDUCATION: 

• Master of Business Administration, Indian Institute of Management, Roorkee, Jul 2001 – Apr 2003
• Bachelor of Business Administration, Bajaj Insurance of Management, Delhi, Jul 1998 - Apr 2001 

PERSONAL DOSSIER

Languages Known- English and Hindi