Resume of Cashier in Text Format
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CASHIER-leveraging 6+ years of experience
Energetic, hardworking cashier praised for providing prompt, polite service and completing customer transactions accurately. Respond to consumers' requirements while moving them through the check-out procedure as swiftly as possible. Passionate about assisting others and eager to take on additional tasks and leadership roles. Contribute to branch sales goals by recommending items and services that satisfy consumer demands. Maintain a thorough understanding of banking regulations and compliance issues; follow security and compliance procedures to protect cash and other assets.
- Proficient in supervising debit, credit, or cash transactions, as well as other forms of payments within the bank.
- Highly skilled in managing exchanges and returns, taking into account the bank’s procedures on such matters.
- Adept at maintaining an extensive report on daily, weekly, and monthly transactions.
- Competent in answering customer questions, explaining promotions, and suggesting appropriate accounts or opportunities that suit the customer’s financial profile and current needs
- Proven experience in resolving issues and concerns with customer accounts to the best of one’s ability
- Cash Register Transactions
- Drawer Balancing
- Retail Front-End Operations
- Cashier Audits & Reports
- Customer Service Excellence
- Complaint Resolution
- Store Opening & Closing Procedures
- Stocking & Merchandising
- Loss Mitigation
- Shrink Reduction
- POS Systems
- Inventory Management
Kotak Mahindra, Noida | Jan. 2019 – Feb 2022
- Operated a cash register for cash, check, and credit card transactions with accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Answered customer telephone calls promptly and in an appropriate manner.
- Reconciled cash register towards the end of the day, by balancing all cash credit cards and checks.
YES BANK, Greater Noida | Apr. 2016 – Dec 2018
- Verified large transactions for clients by following the bank's financial policies and procedures.
- Evaluated and improved customer service in order to increase the bank's customer satisfaction rate.
- Helped consumers with various cash transactions such as traveller’s checks, out-of-town checks, and credit card advances.
- Processed banking transactions including deposits, withdrawals, money transfers, and foreign payments
- Developed positive client relationships and promoted the bank's superior services.
- Provided primary training to 10 new bank tellers to help them learn how to perform daily activities
- Maintained operational efficiency to ensure proper money-handling practices.
Education – Bachelors of Arts | Delhi University | 2016
Languages Known: English & Hindi
~References and other documents available upon request ~
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