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Business Development Manager - Resume Example & Template

Many companies have a specialised function that looks for long-term income and growth prospects from customers, markets, and connections. Business development is the term for this, and the most successful organisations have a well-oiled department dedicated to it at all times. When a new potential client inquires about a company's products and services, the business development manager (BDM) is frequently the first point of contact. In addition, the BDM reacts to RFPs and tenders, as well as developing sales in new sales areas. Business development experts are familiar with the company's core drivers, including customers, partners, and competitors. Their knowledge is essential for making sound judgments in the quest of long-term financial gain. Most business development professions involve selling something at some point, whether it's an idea, a product, a service, or a connection. The interaction between strategy, relationship management, and sales is what propels the organisation forward.

Resume of Business Development Manager in Text Format


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BUSINESS DEVELOPMENT MANAGER-leveraging +11 years of experience

Senior Business Development Manager, acknowledged for well-defined understanding of the business-technology interface and capacity to identify and align clients' emerging technology needs with products and services. A successful and diverse background spanning technical, operational management, service delivery, project management, and business-development disciplines underscores expertise in engaging decision makers and devising winning sales strategies and solutions. Skilled in optimizing teams dynamics, uniting diverse agendas to a common goal, and harnessing strategic and  operational drivers to deliver results. Proven history of driving significant revenue growth and profitability within highly competitive markets.



  • Skilled in monitoring and evaluating industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy
  • Proficient in managing proposal response process, including detailed RFP requirements, content creation, and  inputs from various sources
  • Experienced in generating new leads, identifying and contacting decision-makers, screening potential business opportunities, selecting the deals in line with strategies, and leading and facilitating pitch logistics
  • Adept at developing and implementing overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company
  • Expertise in supporting deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals. 
  • Adroit at taking a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships. 




  • Operations Management
  • Product Management
  • Sales Management 
  • Client Relationships
  • Business Transformation
  • Brand Building
  • Strategy Implementation
  • Service Delivery
  • Trend Analysis
  • Business Development
  • Process Improvement
  • Budget Management 




Volumable, Bangalore Sept. 2019- Oct. 2021

Senior Business Development Manager  

  • Won the largest new outsource services contract in the company's history, later used as the managed services flagship and reference company. The $5M three-year outsource service contract surpassed offerings by prime competitor and incumbent provide. 
  • Gained distinction as the first Business Development Manager to close deals across all seven lines of business within a single plan year – winning the highest number and value of new business for the business.
  • Prevented damages claim and demand for refund from a failed citrix implementation. Negotiated resolution of all outstanding issues without extra payment and persuaded customer to release additional funds to successfully complete the implementation.
  • Assumed control of a customer dissatisfied with level of service and seeking to change suppliers at contract's end. Prevented loss of customer by building a convicting and credible case for a 12-month renewal with +1+1+1 options. Rebuilt trust through the effective sale and delivery of a major infrastructure upgrade and additional support services.
  • Successfully closed $5M, three-year deal with DaimlerChrysler for desktop, helpdesk, and network management outsourcing.
  • Delivered 250% to services revenue budget ($8M) and 113% to product GP budget ($712K).

Space Consultancy, Hyderabad May 2017- Sept. 2019

Business Development Manager 

  • Managed a team of 7 account managers in the establishment and management of relationships with existing clients and key accounts to build trust and maximise business opportunities; reported to the Managing Director.
  • Performed comprehensive market analysis to identity market requirements and develop a subsequent business strategy.
  • Trained and upskilled telesales staff in sales, company systems, client communication and relationship building to inspire the achievement of agreed KPIs and targets.
  • Assessed pipeline opportunities and upsold products to achieve revenue growth and fulfil customer demand.
  • Set up new business accounts as the main point of contact, professionally resolved customer complaints, and ensured the provision of exceptional customer service at all times.
  • Translated the business strategy into a marketing plan and sales processes which were implemented via the CRM and other electronic marketing tools.
  • Ensured the provision of an unrivalled after sales process to protect the brand and maximise repeat business. 
  • Spearheaded marketing and business development activities to achieve breakthrough performance and acquire new business.
  • Developed and executed effective business development strategies to generate leads, close multimillion-dollar deals, and win new business
  • Generated revenue over $1M per year and achieve sales growth of 10% through new business acquisition and implementing growth strategies
  • Oversaw the maintenance of corporate properties by negotiating with contractors which saved $100,000 in maintenance work


Congiz, Telangana Feb. 2015- Aug. 2019

Business Development Manager

  • Devised and implemented the business strategy and progress the business plan to advance service delivery and the provision of external waste management solutions.
  • Lead, motivated and performance managed sales teams to inspire the maximisation of sales opportunities.
  • Industrialised the sales process to sell services and to strengthen revenue generating partnerships.
  • Advanced the reputation of the new services to achieve a rapid growth in a competitive market and to maximise sales to suppliers.
  • Attended client meetings to showcase equipment to customers and suppliers and to network and nurture supplier relationships to promote sales.
  • Identified customer requirements to deliver tailored and bespoke solutions; negotiating with directors.
  • Enhanced and applied a thorough understanding of the market to support investment growth opportunities and to deliver market insight and data to inform investment plans.
  • Substantially drove a 120% increase in revenue figures from 2016 to 2017: later doubling them again in 2018.
  • Established key partnerships and won contracts with major clients as per the strategy.


Digiperform, Hyderabad Feb. 2011- Mar. 2014

Associate - Business Development

  • Designed, managed, implemented business development efforts, request for proposal, contract negotiation, recruiting and sourcing contracts, and staff augmentation services to various utilities. 
  • Documented and tracked all opportunities in leveraging the dashboard tools, chatter, opportunities, account planning activities, action items, etc.
  • Partnered with a 50+ account management team to build out account plans specific to global services.
  • Developed and executed marketing and business development strategies to increase new customer base and existing client retention.
  • Increased net-new revenues by 25% calculated interest rates, margins, debt ratios and yield spread premiums.
  • Developed long-term strategic business plans for each franchisee and potential developing markets.
  • Responsible for all aspects of the development, concept, and copy for the company website and all company literature.
  • Developed and initiated a partnership program to expand reach into new markets.
  • Prepared and appropriately documented sales reports for all weekly sales activity, market and competitor information, business and market trends.
  • Managed commercial properties, negotiated and drafted leases, collected rent, and coordinated maintenance and repairs.
  • Conducted detailed market analysis studies to work with three large customers to identify additional markets to expand the business.

IBS, Hyderabad May 2010- Jan. 2011

Associate - Business Development 

  • Maintained membership records through the database; updates member records; compiles and prepares reports and presentations including research as needed.
  • Assisted in the development and enhancement of member benefits, while monitoring and managing current member services develop, implement, and manage strategic member recruitment and retention plan.
  • Developed and managed a membership engagement program that increases member participation in the association.
  • Assisted with a web site, including back-end registration, membership and events portions.
  • Managed all administrative elements of the membership database, processes membership applications (online and print).
  • Worked closely with recruiters to ensure account maintenance and maximum revenue development.
  • Responsible for new account acquisition, profitability targets, relationship management, cross functional collaboration and promotional activations.
  • Exceeded goals by a minimum of 10% each quarter, outpacing the division each period through customer relationship and targeted sales focuses.



MBA (Sales and Marketing) | Indian Institute of Management, Calcutta | 2010 

Bachelor’s of Business Administration (Marketing) | Amity University | 2008



Languages Known : English & Hindi 



~References and other document’s available upon request ~



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